Quality and Impartiality Policy

What is ISO 9001:2008 Certification?

About ISO 22000:2005


Certification Process

Advantage of Becoming a PCMS Client

Client Information Form

Application for Assessment

Validate Client List



The driving force of PCMS is predominantly one of professionalism and quality of service, which is based upon the proven skills of its people.

It is therefore the policy of PCMS to establish and maintain effective schemes for the approval and certification of management systems as well as the delivery of management system, under the auspices of Accreditation Bodies and requirements as recognized by the International Accreditation Forum.

PCMS is a living and dynamic entity relying upon the input from Accreditation Bodies, Clients, the Advisory Board and internal personnel to enable on-going improvement and relevance to all stakeholders.


We view Registration as Partnership. We establish everlasting relationships with our clients. We look at relationship with a client, as an investment of time and excellence, for a return of Quality. We believe, the value of registration is to, enhance the profitability of the clients serve as a continuous improvement tool for their company and meet and exceed their customerís requirement.


PCMS train and utilize highly capable staff to provide valuable services to assist our Clients to achieve the international recognition and acceptance through the standards of quality management system.


PCMS management is committed to the principles of impartiality embodied within the ISO 17021 standard for offering management systems certification. PCMS management has commitment to impartiality in management system certification activities. PCMS management understands the importance of impartiality in carrying out its management system certification activities manages conflict of interest and ensures the objectivity of its management system certification activities. PCMS retains authority and responsibility for decisions made in regard to its activities.

PCMS have a process to identify, analyse, evaluate, treat, monitor and document the risks related to conflict of interests arising from provision of certification including any conflicts arising from its relationships on an ongoing basis. Where there are any threats to impartiality, PCMS will document and demonstrate how it eliminates or minimizes such threats and document any residual risk. The demonstration will cover all potential threats that are identified, whether they arise from within the PCMS or from the activities of other persons, bodies or organizations under the control of PCMS. When a relationship poses an unacceptable threat to impartiality (such as a wholly owned subsidiary of the group company requesting certification from its parent), then certification shall not be provided.

Policies and procedures are non-discriminatory and are administered in a non-discriminatory way. PCMS makes its services accessible to all applicants.

PCMS does not provide certification services to related body

All personnel in PCMS either internal or external are required to declare that they are free from any undue commercial, financial or other pressures, which could affect their impartiality.

Personnel who have provided consultancy within two years to the organisation seeking certification are not employed to take part in any part of the certification process. Contracted personnel are required to reveal any situation which may present a conflict of interest. Unless no conflict of interest can be demonstrated, personnel are not employed as assessors.

PCMS ensures that different people take decisions on certification (i.e. the Report Verifier) to those who carry out the assessment (the Lead Assessor).

No services are provided by PCMS that might be considered as having a conflict of interest.

PCMS does not assess or certify activities that it has itself performed.

PCMS ensures that the activities of related bodies do not affect the confidentiality, objectivity and impartiality of its certification. PCMS avoids any situation that would create a conflict of interest arising from the activities of any related body, especially if the related body might have a vested interest in the outcome of any assessment process. BOD is responsible for signing the certificates as they are not involved in the assessment or decision making process.

If a conflict of interest is identified PCMS does not provide certification to any related body. PCMS ensure that nothing is said or implied that would suggest that certification would be simpler, easier, faster or less expensive if any specified personnel or organisation providing consultancy were used. PCMS activities are not presented as being linked with the activities of any organisation providing consultancy.

Mukesh Paliwal
Managing Director

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